3 Videoconferencing services pick up where travel budgets leave off The first round of layoffs has taken hold, your annual bonus seems like a cruel joke, and travel is off-limits. So how are you ...

IP call centers will do well despite VoIP slowdown Sales of IP contact centers will grow in 2009, but probably not as dramatically as they did in 2008 due to an expected slowdown in ...

No clear sign of settlement in Oracle-SAP suit A document filed last week by SAP indicates there may be no quick settlement to its rancorous legal entanglement with rival ...

Amazon offers pay-per-use service for data hosted on S3 Amazon has rolled out a new option for its Simple Storage Service (S3) that lets data holders charge another entity for the cost ...